What Data We Collect and Why
When you open an account with us, we collect your name, email address, date of birth, and the payment method details you register — whether that is DANA, OVO, GoPay, or QRIS. We record each deposit and withdrawal instruction so we can reconcile your wallet balance
-
1
accurately and resolve any dispute you raise. Session data such as your device type, IP address, and login timestamps are retained to detect unauthorised access to your account. We do not collect data beyond what is operationally necessary. Eligibility to hold an account depends on local
-
2
law, and we process your data in line with the jurisdiction you register from, including Indonesia. You may withdraw consent for non-essential data processing at any time through your account settings.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.